Shipping policy
Shipping policy
All in-stock orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
For products on pre-order: This product is the process of being manufactured. The estimated shipment month is listed on the website. This is an estimation, and Color+light will make every attempt to ship the product out by the date advertised.
Domestic Shipping Rates and Estimates
For order shipping to the USA, the shipping is a flat rate ground shipping, and there is only 1 speed of shipping.
International Shipping
We currently only ship with ground shipping to USA and Canada. There is an option to purchase Fluora Mini to ship to Europe via Air Frieght shipping. To be updated on International Shipping availability, sign up for our mailing list on: https://fluoraplant.com/ or follow us on Instagram @fluoraplant.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at support@fluoraplant.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.